Messaging Privacy
Effective February 8, 2026 — Skin + Tonic Brighton
This policy describes how we capture, store, and secure personal information across appointments, payment workflows, and MedReception-powered SMS flows. It supplements our standard privacy policy and aligns with carrier A2P requirements, HIPAA, and state privacy regulations.
Visit MedReception's AI medical texting hub for a deeper look at the communication safeguards we follow.
Skin + Tonic Brighton ("we", "our") collects only the data needed to deliver safe medical spa services.
This includes personal identifiers, treatment history, payment details, SMS communications, and basic technical data (IP, device, browser).
We never sell this information and only retain it while it serves a clear clinical, operational, or legal purpose.
We rely on your data to schedule treatments, send reminders, tailor care plans, process payments, and respond to support requests.
Our team also uses aggregated visit insights to improve the client experience and MedReception workflows.
Automated SMS follow-ups are powered by MedReception AI, which adheres to HIPAA and carrier requirements.
By providing your mobile number you consent to appointment reminders, aftercare tips, billing nudges, and limited promotions.
Each message clearly identifies Skin + Tonic Brighton and provides opt-out language. Reply STOP to unsubscribe or email skinandtonic.online@gmail.com.
MedReception AI enforces the same consent framework documented in their HIPAA-safe texting hub so every outreach is compliant.
We only share information with licensed providers, HIPAA-aligned vendors, or payers involved in your care.
All third parties, including MedReception, operate under signed Business Associate Agreements and layered security controls.
Learn how MedReception protects healthcare data at the HIPAA + security resource center.
You may request access, corrections, deletion (subject to retention laws), SMS preference changes, or records exports at any time.
Send requests to skinandtonic.online@gmail.com. We will verify identity before honoring protected-health requests.
We update this policy when regulations or workflows change. The effective date reflects the most recent update.
Questions? Contact Skin + Tonic Brighton, Brighton MI 48116, or email skinandtonic.online@gmail.com.
Our messaging stack mirrors the HIPAA and consent blueprints maintained by MedReception AI. Review the linked guides for details on opt-in scripts, SMS retention, and cross-channel logging.